FAQ’s

Q?What is a double wall cup?
A.

A double wall cup helps retain the beverages temperature inside while keeping the outside free from sweating and condensation. This is achieved by a construction that contains both an outer and inner wall.

Q?What are the Drink E-Z™ cups made out of?
A.

Metallo Series – Stainless steel cup, BPA-free plastic lid and a poly carbonate/rubber base.

Q?What is the warranty for Drink E-Z™ products?
A.

Please visit our warranty page here for more details.

Q?What is your return policy?
A.

Our customers love our products and recommend them to their friends however, in the case that you wish to return the product for a credit or refund, you have 30 days from the date of purchase to do so as long as the product is not physically damaged.

Q?Is the whole Drink E-Z™ cup dishwasher safe?
A.

All of the components of the cup are dishwasher safe except for the base. We recommend that you rinse off the base in the sink with hot water and soap.

Q?Are batteries included with your Drink E-Z™ cups?
A.

Absolutely! We want to make your life easier, not harder.

Q?How long will the batteries last in the cup before they have to be replaced?
A.

Our energy efficient internal motor has a low voltage power draw which allows the cup to be used for extended periods of time before you have to replace the batteries. For frequent usage (daily) the batteries should last 5 – 6 months. For occasional usage, batteries should last 8 – 9 months.